When mail is sent to your Earth Class Mail (ECM) Virtual Mail address, it undergoes centralized processing at our operations facilities in Beaverton, Oregon, or Frisco, Texas.
Typical Timeline
1. Transit to Operations Facilities
After arriving at your Virtual Mail address, mail usually takes 2 to 3 business days to reach our processing centers.
2. Processing at the Operations Facilities
Once received, mail generally appears in your ECM inbox within 1 to 2 business days.
Key Factors That May Affect Delivery Speed
- Mail Class, or Type: Expedited services such as Priority Mail or FedEx Express usually arrive more quickly.
- Postmark and Carrier Schedules: Delivery timelines can shift based on holidays or carrier-specific updates.
- Facility Closure Days: Our processing centers operate Monday through Friday and observe federal holidays.
- Weather and Transit Delays: Severe weather, air delays, or other disruptions may affect delivery.
- Address Accuracy: Missing or incorrect details, such as Zip code or unique PMB, can delay delivery by days or even weeks. Always provide your full ECM mailing address, including your PMB number, and ensure all intended recipients are listed on your account.
- Seasonal Volume: High mail volumes, such as during the holiday season, may slow down processing.